Operational Excellence • Process Optimization • Productivity & Cost Improvement
Services that strengthen execution and deliver measurable cost and productivity gains—without compromising safety and environmental responsibility.
We build practical operating systems that stabilize daily execution, strengthen performance control, and reduce operational losses—built around people, culture, and frontline realities.
Note: We design workflows and reporting to be automation-ready—but we do not build the automation systems themselves. We can collaborate with your internal IT team or implementation partners.
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- Practical
Designed for real frontline adoption - Measurable
Focused on hard operational outcomes - Systemic
Improves control, flow, and reliability
Service areas
Choose a focused engagement—or combine them into a phased improvement roadmap aligned to your operational priorities.
Operational Excellence System Build
Strengthen daily control and execution discipline so standards hold across shifts, crews, and sites.
- Daily management routines (tier meetings, escalation rules, visual management)
- Standard work for supervisors (shift start, field checks, follow-up routines)
- Role clarity, handoffs, and decision-rights design
- Loss analysis and action tracking that actually closes the loop
Process Optimization & Productivity Improvement
Remove bottlenecks and waste, improve flow, and raise throughput stability—without adding complexity.
- Current-state mapping and constraint/bottleneck analysis
- Workflow redesign to reduce waiting, rework, and handoff friction
- Practical SOP refresh + “visual work” aids for adoption
- Implementation plan with targets, owners, and governance
Automation-Ready Workflow & Reporting Design
We simplify how work is requested, approved, tracked, and reviewed—so your workflows and reporting are ready to automate later, without rework.
- Workflow redesign (requests → approvals → tracking → review cadence)
- KPI definitions and data logic teams can trust (one source of truth)
- Reporting structure built around exceptions and interventions
- Data governance basics (ownership, definitions, update discipline)
- Implementation-ready requirements for your IT team or automation partner
Reliability & Early-Warning Analytics
Build practical leading indicators so teams can intervene earlier—before downtime, quality loss, or incidents escalate.
- Early-warning logic and practical thresholds (clear triggers and responses)
- Maintenance and incident pattern analysis (what repeats, why it repeats)
- Trigger-and-response playbooks for faster intervention
- Learning loop integration (actions tracked to closure, not just logged)
Important: We do not “consult from slides.” We co-design, test, and operationalize systems with your teams to ensure adoption.
Discuss Your Challenge
Browse Insights
Engagement options
Start small to align priorities—or go straight into build-and-implement if urgency is high.
Option A: Diagnostic Sprint (2–4 weeks)
Fast clarity on where performance is leaking—and what to fix first.
- Baseline and loss/bottleneck assessment
- Opportunity sizing and quick-win shortlist
- Prioritized roadmap with owners and cadence
Option B: Build & Implement (6–12 weeks)
Design the system and embed it into operating routines—so it sticks.
- Operating rhythm + escalation routes
- KPI tree + leading indicators tied to actions
- Standard work + coaching routines
- Implementation tracking and governance
Option C: CI Retainer (Quarterly)
Sustain discipline, keep improvements moving, and strengthen internal capability.
- Monthly performance reviews and coaching
- Analytics and reporting improvements
- Governance refresh + quarterly value review
Engagement style: Onsite and offsite options available depending on operational needs and timeline.
FAQ
A few questions we often get before teams start.
Do you work only in mining?
No. We work with operations-heavy environments—mining, marine logistics, logistics, and construction/fabrication—where reliability, safety, and productivity must move together.
Will this add more meetings and admin work?
No. The goal is fewer, better routines. We remove redundant reporting, tighten escalation, and automate what should not be manual.
What’s the difference between process optimization and operational excellence?
Process optimization improves the workflow itself (flow, bottlenecks, cycle time). Operational excellence strengthens the operating system that keeps execution consistent (rhythm, accountability, KPIs, escalation, follow-through). Most teams need both—sequenced correctly.
How do you measure results?
We define a baseline and track agreed KPIs (cost, productivity, cycle time, downtime, quality loss, and leading indicators) with clear ownership and a review cadence.
What do you need from our team to start?
A single accountable sponsor, access to basic operational data (even if imperfect), and a shortlist of frontline leaders for interviews and validation sessions.
Can you work with our existing improvement team?
Yes. We can co-design, strengthen your approach, and leave behind tools your team can own—so the system continues without us.
If your sector isn’t listed, reach out—if the work is operations-heavy, we can almost certainly help.
Ready to strengthen execution?
Tell us your context. We’ll respond with a practical first-step approach—no fluff.
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About INJARO
